.agent-assistant {
    flex: 1;
}

.agent-assistant .container {
    position: fixed;
    top: 35 !important;
    width: 100%;
    height: 95%;
    max-width: 100%;
    background-color: #F8FAFC;

}

#agent-assist {
    width: 100%;
    height: 350px;
}

iframe {
    height: 350px;
    
}

hr {
    padding: 0px !important;
    margin: 0px !important;
}

a{
    color: #23395D;
}

a:hover{
    text-decoration: underline;
}

.chat-message {
    background-color: #F2F2F2;
    display: inline-block;
    padding: 10px 18px;
    position: relative;
    vertical-align: top;
    width: 55%;
    font-size: 13px;
    box-shadow: 0px 2px 2px rgba(0, 0, 0, 0.08);
    border-radius: 6px;

}

.chat-message::before {
    background-color: #F2F2F2;
    content: "\00a0";
    display: block;
    height: 32px;
    position: absolute;
    top: 4px;
    width:  32px;
    border-radius: 16px;
   
}

.customer {
    background-color: white;
    color: #23395D;
    float: left;   
    margin: 5px 45px 5px 40px;   
}

.customer::before {
    background-color: #d9d9d9;
    box-shadow: -2px 2px 10px 0 rgba( 178, 178, 178, .4 );
    left: -35px;
    background-image: url('https://thumbs.dreamstime.com/b/default-avatar-profile-trendy-style-social-media-user-icon-187599373.jpg');
    background-repeat: no-repeat;
    background-size: contain;

}

.agent {
    background-color:  #F0F9FF;
    color: #475569;
    float: right;    
    margin: 5px 40px 5px 45px;   
}

.agent::before {
    background-color:  #d9d9d9;
    box-shadow: 2px -2px 10px 0 rgba( 178, 178, 178, .4 );
    right: -35px;   
    background-image: url('https://thumbs.dreamstime.com/b/default-avatar-profile-trendy-style-social-media-user-icon-187599373.jpg');
    background-repeat: no-repeat;
    background-size: contain;
}

.chat-conversation {
    display: flex;
    flex: 1 1 100%;
    flex-direction: column;
}

.message-pane {
    /* display: flex; */
    align-content: stretch;
    flex-direction: column;
    height: calc(100% - 10px);
    background-color: #F8FAFC ;
    overflow-y: auto;
    flex: 1 1 0;
}

.chat-box {
    padding: 0px 20px 0px 20px;
    background-color: #F8FAFC;
}

.top-chat-box {
    display: flex;
    max-width: 200px;
    align-items: center;
    justify-content: center;
    
    padding-top: 2px;
    color: #797777;
    margin-bottom: 5px;

    font-size: 14px;
    
    background-color:#efefef ;
    border-radius: 11px;
}

.bottom-chat-box {
    display: flex;
    justify-content: flex-end;
    align-items: center;
    font-size: 11px;
    height: 20px;
    min-height: 20px;
    max-height: 20px;
    padding-top: 2px;
    color: #999999;
}

.chat-text {
    width: 90%;
    max-height: 130px;
    padding: 5px;
    overflow-y: auto;
    resize: none;
    color: #666666;

    -moz-appearance: textfield-multiline;
    -webkit-appearance: textarea;
    border: 1px solid #ccc;
    height: 50px;
    overflow: auto;
    padding: 2px;
    resize: both;
    background-color: white;
}

.chat-text:focus {
    border-color: #75a8ff;
    box-shadow: 0 0 2px rgba(117,168,255,.72);
    outline: 0;
}

.link-container {
    margin: 10px;
}

#libraries-container {
    margin: 10px;
}

#canned-response-container {
    height: 350px;
    display: none;
    overflow: auto;
    flex: 1 1 0;
}

.collapsible {
    border: 1px solid #23395D;
    border-radius: 25px;
    color: #23395D;
    cursor: pointer;
    padding: 10px;
    width: 100%;
    text-align: left;
    outline: none;
    font-size: 15px;
    margin: 5px;
}

.active, .collapsible:hover {
    background-color: #23395D;
    border: 1px solid #23395D;
    border-radius: 25px;
    color: white;
}

.content {
    /* padding: 0 18px; */
    display: none;
    overflow: hidden;
    padding-left: 15px;
    padding-right: 5px;
}

#search-container {
    margin: 10px 10px 0px;
    position: relative;
}

#search-result-container {
    display: none;
}

.search-label {
    position: absolute;
    width: 1px;
    height: 1px;
    margin: -1px;
    padding: 0;
    overflow: hidden;
    clip: rect(0,0,0,0);
    border: 0;
}

#find-response {
    border: 1px solid #e1e1e1;
    background-color: #f6f6f6;
    box-shadow: none;
    padding-right: 30px;
    height: 30px;
    border-radius: 4px;
    text-overflow: ellipsis;
    width: 100%;
    padding: 6px 12px;
}

#find-response-btn {
    position: absolute;
    right: 0;
    background-color: transparent;
    border-color: transparent;
}

i {
    color: #b8b8b8;
}



/* new styling */

#header_div{
    height: 35px;
    width: 100%;
    display: flex;  
    flex-direction: row;
    color: #94A3B8;
    padding: 10px;
    align-items: center;
    border-bottom: 1px solid #CBD5E1;
}

#language_box{
    font-size: 12px;
    flex:1;
}

#powered{
    flex:1;
    text-align: center;
    font-size: 12px;
    flex:3;
}
 #empty_box{
    flex:1;
 }

 #message-textarea{
    border: 0;
    border-radius: 5px;
    background-color: white;
    resize: none;
    outline: none;
    border: none;
    overflow: auto;
    outline: none;

    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none;

 }


 #btn-send-message{
    height: 20px !important;
    width: 20px !important;
    position: relative !important;
    background-color: white;
    cursor: pointer;
 }

 #chat-form{
    background: white;
    height: 55px;
    display: flex;
    align-items: center;
 }

 /* .chat-message::before{
    content: '';
    display: inline-block;
    width: 15px;
    height: 15px;
    -moz-border-radius: 7.5px;
    -webkit-border-radius: 7.5px;
    border-radius: 7.5px;
    background-color: #69b6d5;
 } */

 #toggle-iframe{
    
    font-size: 14px;
    background-color:#efefef ;
    border-radius: 11px;
    padding: 2px;
    display: flex;
    flex-direction: row;
    align-items: center;
    justify-content: center;
 }

 #arrow-down{
    display: none;
 }

 #arrow-up{
    display: block;
 }